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Retail Sales Team Leader

3 months ago

Guelph, Ontario, Canada Fazal Miran Fuel Corp. Full time
Position Overview

The Sales Operations Supervisor plays a crucial role in overseeing the sales team and ensuring optimal performance within the retail environment. This position requires a strong leader who can manage various aspects of sales operations effectively.

Key Responsibilities
  • Staff Management: Supervise and mentor sales personnel, including apprentices and design teams.
  • Task Allocation: Assign specific duties to sales associates to maximize efficiency.
  • Recruitment and Training: Hire new staff and facilitate training programs to enhance team skills.
  • Financial Authorization: Approve payments and manage financial transactions.
  • Inventory Management: Order and oversee merchandise, ensuring adequate stock levels.
  • Returns Processing: Authorize the return of products as necessary.
  • Work Scheduling: Establish and manage staff schedules to meet business needs.
  • Sales Performance: Actively sell merchandise and drive sales initiatives.
  • Reporting: Prepare detailed reports on sales performance, inventory, and staffing issues.
  • Issue Resolution: Address customer inquiries, complaints, and supply chain challenges.
  • Inventory Organization: Maintain an organized inventory system.
  • Team Coordination: Supervise and coordinate the activities of the sales team.
  • Cash Management: Oversee cash handling and ensure accuracy in transactions.
  • Performance Evaluation: Conduct regular performance reviews for team members.
  • Volunteer Supervision: Manage office staff and volunteers as needed.
Qualifications
  • Experience: Minimum of 7 months to less than 1 year in a supervisory role.
  • Employment Type: Permanent position.
  • Language Requirement: Proficiency in English.
  • Work Hours: 35 hours per week.