Retail Operations Supervisor

1 month ago


Groundbirch, Canada Groundbirch General Store Full time
Position Overview

The Assistant Manager plays a crucial role in overseeing the daily operations of our retail establishment. This position requires a strong leader who can manage staff effectively while ensuring customer satisfaction.

Work Details
  • Work Term: Temporary
  • Work Language: English or French
  • Hours: 36 to 56 hours per week
  • Education: Bachelor's degree
  • Experience: 5 years or more
Work Environment
  • Must be willing to relocate
  • Relocation costs are not covered by the employer
  • Experience in liquor and wine retail, convenience stores, supermarkets, or the oil and gas industry is beneficial
Key Responsibilities
  • Oversee staff management and task delegation
  • Analyze market trends to gauge consumer demand and sales potential
  • Decide on merchandise and services to be offered
  • Establish pricing and credit policies
  • Develop and execute marketing strategies
  • Plan budgets while monitoring financial performance
  • Assess staffing needs and recruit accordingly
  • Address customer inquiries, complaints, and supply issues
  • Supervise payroll processes and conduct performance evaluations
  • Manage daily operations efficiently
Supervision

This role involves supervising a team of 3-4 individuals, including customer service clerks.

Technical Skills

Proficiency in various software applications is essential, including:

  • Point of Sale systems
  • Accounting and inventory control software
  • Word processing and spreadsheet applications
  • Project management tools
Work Conditions
  • Fast-paced environment requiring the ability to work under pressure
  • Physical demands include handling heavy loads and standing for extended periods
Personal Attributes

The ideal candidate will possess:

  • Strong analytical and time management skills
  • High energy and a hardworking attitude
  • Integrity and reliability
  • Excellent communication abilities, both oral and written
  • Flexibility and organizational skills
  • Team-oriented mindset with the ability to multitask
Health and Financial Benefits
  • Comprehensive dental and health care plans
  • Bonus opportunities and life insurance
  • Pension plan and long-term care insurance
  • Free parking and team-building opportunities


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