Retail Operations Supervisor

3 months ago


Groundbirch, Canada Groundbirch General Store Full time
Position Overview

The Assistant Store Manager plays a crucial role in overseeing daily operations at Groundbirch General Store. This position is ideal for individuals with a strong background in retail management and a passion for customer service.

Key Responsibilities
  • Staff Management: Supervise and allocate tasks to team members, ensuring efficient workflow.
  • Market Analysis: Analyze market trends and consumer behavior to optimize sales strategies.
  • Product Management: Decide on merchandise and services to be offered, implementing pricing and credit policies.
  • Marketing Strategy: Develop and execute marketing initiatives to drive store traffic and sales.
  • Financial Oversight: Plan budgets, monitor revenues, and manage expenses effectively.
  • Staffing: Assess staffing needs, recruit, and train new employees.
  • Issue Resolution: Address customer inquiries, complaints, and supply chain challenges.
  • Payroll Management: Oversee payroll processes and conduct performance evaluations.
  • Operational Control: Organize and evaluate daily store operations to ensure efficiency.
Supervisory Responsibilities

Responsible for managing a team of 3-4 employees, including customer service clerks.

Technical Skills

Proficient in various software applications, including:

  • Point of Sale Systems
  • Accounting Software
  • Word Processing and Spreadsheet Software
  • Database and Project Management Software
Work Environment

This role is set in a fast-paced retail environment, requiring the ability to handle pressure and manage heavy workloads. Attention to detail and the capacity to stand for extended periods are essential.

Personal Attributes

The ideal candidate will demonstrate:

  • Strong analytical and organizational skills
  • Excellent communication abilities, both verbal and written
  • Dependability and reliability
  • Ability to multitask and work effectively in a team
Benefits

We offer a comprehensive benefits package, including:

  • Health and dental plans
  • Life insurance and pension plans
  • Long-term care insurance
  • Team-building opportunities
  • Free parking