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Customer Experience Specialist

2 months ago

Lower Sackville, Nova Scotia, Canada Bell Canada Full time

About Bell Canada

Bell Canada is a leading telecommunications company that provides innovative digital solutions and seamless customer experiences. We value diversity and provide a supportive, inclusive community where all team members can succeed.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our retail team as a Retail Sales Associate. As a key member of our team, you will be responsible for providing exceptional customer service and helping customers find the right devices, technologies, and plans for their connectivity needs.

Key Responsibilities

  • Provide personalized customer service and build strong relationships with customers
  • Assist customers in finding the right devices and plans to meet their needs
  • Stay up-to-date on new technologies and services to provide expert advice to customers
  • Work in a fast-paced environment and adapt to changing customer needs
  • Meet sales targets and contribute to the success of the team

What We Offer

As a member of our team, you will enjoy a comprehensive compensation package, including a competitive salary, medical, dental, and vision benefits, and access to exclusive offers from our partners. We also offer opportunities for career growth and development, as well as a flexible schedule that allows you to balance your work and personal life.

Requirements

  • Excellent customer service skills and a passion for helping others
  • Ability to work in a fast-paced environment and adapt to changing customer needs
  • Strong communication and interpersonal skills
  • Basic knowledge of technology and devices
  • Ability to work a flexible schedule, including evenings and weekends

Why Work at Bell Canada?

We value diversity and inclusion and are committed to creating a workplace that is welcoming and inclusive for all team members. We offer a comprehensive compensation package, opportunities for career growth and development, and a flexible schedule that allows you to balance your work and personal life.