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Automotive Service Consultant

2 months ago

Halifax, Nova Scotia, Canada O'Regan's Automotive Group Full time

We are looking for a highly motivated individual to take on the role of Service Advisor at O'Regan's Automotive Group. As one of Canada's 50 Best Managed Companies, we are dedicated to becoming the leading provider of automotive services in the country, and we recognize that our employees are key to achieving this goal.

Why Choose O'Regan's Automotive Group?

Our foremost priority is the health and safety of our employees, clients, and the community.

QUALIFICATIONS:

  • Exceptional customer service abilities
  • Proficient with computer systems
  • Ability to build strong relationships
  • Highly organized and dependable
  • Exhibit a strong work ethic and a positive demeanor

RESPONSIBILITIES:

  • Welcome customers promptly and courteously while gathering vehicle details
  • Accurately document customer-reported vehicle issues
  • Review service history, assess vehicles, and suggest necessary additional services
  • Provide a detailed and precise written estimate for labor and parts
  • Communicate with customers about any modifications to the estimate or expected service time, clearly explaining costs and timelines
  • Ensure that service department forms, menus, and pricing guides are current
  • Uphold high standards of customer satisfaction

WE OFFER:

  • Targeted training specific to the role
  • A comprehensive benefits package
  • A group RSP matching program
  • An employee assistance program

If you are a dedicated professional who excels in customer service, this position may be a great fit for you.