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Incident Response Specialist

2 months ago

Edmonton, Alberta, Canada London Drugs Full time
Response Centre Specialist
At London Drugs, we prioritize delivering outstanding service to our clientele daily. The Response Centre Specialist (RCS) is integral in overseeing company sites through advanced remote monitoring systems and addressing incidents with promptness and efficiency. This role collaborates closely with internal teams to avert potential loss scenarios.

Key Responsibilities:
  • Safeguarding company resources and reducing losses
  • Remote surveillance of assigned locations
  • Providing crucial dispatch information to emergency services
  • Assisting internal stakeholders
  • Conducting compliance evaluations and interviews

Qualifications: Candidates must hold a provincial security worker license, have completed first aid and W.H.I.M.I.S. training, and possess a solid understanding of security systems. Essential skills include maintaining professionalism during critical situations, effective communication, and upholding confidentiality.

We provide opportunities for career advancement, a comprehensive benefits package, and a nurturing work environment. If you are a qualified professional looking for a fulfilling career, consider joining our team at London Drugs as a Response Centre Specialist.

Benefits: We offer extensive medical, dental, and vision coverage, in-house training programs, employee assistance initiatives, RRSP matching, and employee discounts to support the health and success of our team members.