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Tool Rental Equipment Specialist
2 months ago
At Home Depot Canada Inc., we're more than just a home improvement store - we're a team of passionate individuals dedicated to helping our customers create a space worth calling home. As a Tool Rental Technician, you'll play a vital role in unleashing your inner orange by providing exceptional service to our customers and ensuring our tool rental department runs smoothly.
Key Responsibilities:- Perform routine maintenance on tools to ensure they're reliable and in good working condition.
- Diagnose and repair tool issues, using your mechanical aptitude and knowledge of tools to get the job done efficiently.
- Forecast and maintain an adequate inventory of parts for repair, using information from manuals and vendors to help diagnose problems.
- Clean, inspect, and prepare returned tools for rental by other customers.
- Process tool rental transactions, including logging repairs and work orders, generating contracts, and taking deposits.
- Train Tool Rental Sales Associates on turning, operation, and minor repair of new and existing tools.
- Act as a Sales Associate on the floor, providing excellent customer service and operating a cash register.
- Ability to work a flexible schedule, including evenings and weekends.
- Detail-oriented and proficient with computers.
- Excellent communication and customer service skills.
- Mechanical aptitude and small machine repair experience.
- Knowledge of tools, including how to maintain, repair, and order parts.