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Senior B2B Credit Risk Analyst
3 months ago
ABOUT OPENTEXT:
OpenText stands as a global frontrunner in information management, where our corporate culture thrives on innovation, creativity, and collaboration. As part of our organization, you will engage with some of the most esteemed companies worldwide, addressing intricate challenges and contributing to initiatives that define the future of digital transformation.
POSITION OVERVIEW:
In this role, reporting to the Director of Credit, the Senior Credit Risk Analyst leverages extensive expertise in global business credit risk to support our Accounts Receivable (AR) function. The goal is to ensure optimal credit risk performance, enhancing cash collection while minimizing bad debt. A commitment to delivering exceptional customer experiences, adept change management, and strong partnership skills are essential for effectively communicating our policies, processes, and decisions to key stakeholders. Integration is integral to our operations, and you will bring a best practice approach to achieve flawless execution in every integration.
KEY RESPONSIBILITIES:
- Assist in the development and implementation of credit risk strategies and solutions, including researching leading automation practices for credit approval processes;
- Collaborate with leadership and AR colleagues to maintain and enhance credit granting and collection practices to optimize cash flow and reduce bad debt;
- Partner with Sales and other stakeholders to ensure efficient delivery of our credit approval cycle times and service level agreements;
- Evaluate and approve payment term requests as necessary;
- Support Sales and key stakeholders by facilitating timely discussions regarding credit requests that are not approved, providing alternative credit limit recommendations when applicable to safeguard revenue while protecting our AR assets;
- Utilize established account monitoring systems and tools to assess a customer's financial health, including the analysis of financial statements, ensuring that any significant changes in a customer's financial status are promptly identified and addressed to mitigate bad debt risk;
- Assist leadership in Acquisition Integration activities;
- Collaborate with stakeholders and partners to enhance our credit risk and approval strategies to foster revenue growth;
- Support leadership in various projects and initiatives aimed at delivering best-in-class processes and practices for the Credit Risk function.
QUALIFICATIONS:
Education:
- Bachelor's degree in Business or Finance from an accredited institution
- CPP Designation
- Completion or enrollment in a CCP or Accounting Designation program is an asset
Skills and Experience:
- A minimum of 5 years of commercial credit experience, ideally within a global software services or high-tech environment
- Proven ability to influence change in Credit Risk understanding
- Strong customer service orientation
- Exceptional written and verbal communication skills, particularly with Sales and external clients
- Solid understanding of accounting principles, with demonstrated success in evaluating company financial statements to establish Credit Risk parameters
- Excellent organizational and time management skills, with a track record of managing multiple priorities
- Proficient in SAP, Microsoft Office Suite, and Salesforce
- Self-motivated with a continuous improvement mindset
- A collaborative team player, recognizing the value of teamwork in problem-solving
- Demonstrated ability to foster a culture of learning among peers and promote resilience in a dynamic environment
- Bilingual skills are an asset
OpenText is committed to creating an inclusive workplace that goes beyond mere compliance with applicable laws. Our Employment Equity and Diversity Policy guides us in maintaining an environment that welcomes everyone, regardless of culture, national origin, race, color, gender, gender identity, sexual orientation, family status, age, veteran status, disability, religion, or any other protected status.
If you require assistance or a reasonable accommodation due to a disability during the application or recruitment process, please reach out to us. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
