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Chief Communications Officer

3 months ago


Mississauga, Ontario, Canada Compass Group North America Full time

While you may not recognize our name, our presence is felt across various sectors. Compass Group North America is part of a leading global foodservice and support services organization, ranking as the 6th largest employer worldwide, with a workforce of 625,000 individuals.

Our operations span schools, universities, healthcare facilities, corporate offices, senior living communities, tourist attractions, sports venues, remote camps, and military installations, among others. We are present in major urban centers and remote locations, conducting business in Canada and over 50 other countries, providing ample opportunities for professional growth. Join us and advance your career.

Position Overview

We are in search of a dynamic and innovative business leader to become part of our Canadian HR Leadership team as the Vice President of Communications. As a key partner to our Chief People & Culture Officer (CPCO), you will be instrumental in crafting our organizational narrative and enhancing the employee experience, directly contributing to our overarching business strategy. If you are a results-oriented communications professional with a flair for storytelling, extensive experience in stakeholder and issue management, and a proven track record of building strong relationships, we would be eager to connect with you.

As the Vice President of Communications, your responsibilities will include:

  1. Formulating and enhancing a comprehensive communication strategy that aligns with the company’s strategic objectives.
  2. Adopting a field-first and operational mindset to manage outcomes within a complex, matrixed organization.
  3. Effectively communicating during transitional periods to mitigate disruptions and uphold stakeholder trust.
  4. Establishing and nurturing positive media relations and managing public relations crises to ensure consistent, accurate, and timely coverage.
  5. Safeguarding the company's reputation by proactively addressing key issues and promoting positive narratives. Leading a team of communications professionals, you will provide guidance, direction, and mentorship while fostering an inclusive culture that reflects our values and diversity.
  6. Assuming overall responsibility for our corporate recognition programs, including program management, associate communications, and event planning.
  7. Monitoring and analyzing data to assess the effectiveness of communication and recognition initiatives, making informed decisions for enhancements.

Do you possess the qualifications to excel as our Vice President of Communications? We are dedicated to attracting top talent for this role. Here’s what we are looking for:

  1. A seasoned leader in Communications/PR/Marketing with a passion for conveying the company’s business and values through diverse channels.
  2. A Bachelor’s degree in communications, Marketing, Journalism, or equivalent professional experience.
  3. A minimum of 10 years of progressive experience, preferably within a matrixed organization.
  4. Exceptional presentation, writing, and content creation skills.
  5. A proven ability to think strategically and drive results-oriented initiatives amidst complexity.
  6. A solid understanding of public policy issues that may affect the company’s operations or reputation.

Compass Group North America is committed to fostering a diverse workforce that reflects the communities we serve. We welcome and encourage all qualified candidates to apply, regardless of race, color, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, aboriginal status, age, disability, or those who may require accommodation.

For accommodation requests during the hiring process, please reach out for further information.