Senior Manager, Social Emergencies

1 month ago

Toronto, Ontario, Canada Canadian Red Cross Full time

Job Title: Senior Manager, Social Emergencies

Job Summary:

We are seeking a highly skilled and experienced Senior Manager, Social Emergencies to join our team at the Canadian Red Cross. As a key member of our organization, you will be responsible for leading the implementation of social emergency services at the national and geographic levels.

Responsibilities:

  • Develop and implement strategies for social emergency response, working closely with the VP RRR and national teams.
  • Lead internal stakeholder communication and engagement in program design, development, and evaluation.
  • Facilitate the adaptation and implementation of resources and activities in alignment with the social emergency strategy and framework.
  • Coordinate the development of a program and response framework for crisis response to social emergencies in Indigenous communities.
  • Monitor the CRC's approach to crisis and social emergency response to ensure alignment with Indigenous priorities and cultural sensitivity.
  • Contribute to the development and implementation of supportive standards, tools, processes, and workflows in Indigenous response.
  • Identify and recommend adjustments to service standards, methods, and processes to improve response to current and future needs.
  • Communicate and influence work methods, processes, and change amongst team and stakeholders.
  • Participate in workforce planning and resolve conflict, providing coaching and feedback to geographies.
  • Manage program planning, implementation, and evaluation, ensuring alignment with national strategies and goals.
  • Monitor and evaluate program impact and effectiveness, using findings for program improvement and learning.
  • Prepare program reports, funding proposals, and other program-related materials.
  • Provide people management, including career development plans for assigned employees.

Requirements:

  • University degree in a relevant discipline (business administration, management) from a recognized academic institution, or an equivalent combination of education and experience.
  • Minimum 5-6 years working in program management, administration management, community development, psychology, or similar.
  • Experience working on programs with Indigenous Peoples, with a focus on resilience building related to response efforts in support of trauma, crises, and emergencies.
  • Knowledge of Truth and Reconciliation Commission of Canada: Calls to Action and the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP).
  • Proficiency in standard computer applications (Microsoft Office Suite).
  • Ability to problem solve complex issues, communicate, negotiate, and influence internal and external clients.
  • Ability to work under pressure, manage competing priorities, and adapt to changing circumstances in a fast-paced and dynamic environment.
  • Strong written and verbal communication in English is essential; ability to speak an Indigenous language is considered a strong asset.

Working Conditions:

  • Primarily working in an office or project-based environment with the possibility of a partially virtual/hybrid working arrangement.
  • Regular exposure to computer screens and keyboards while sitting at a desk for extended periods of time.
  • Occasional overtime, evening, or weekend work to meet project deadlines, support meetings/events, or to meet an operational need.
  • May require occasional travel to attend meetings/conferences and/or support operational needs and/or an emergency response.
  • May be deployed for 6 – 10 days into a remote community.

Eligibility:

  • Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for.
  • Successful completion of a pre-employment screening process, including a satisfactory Enhanced Police Information Check (E-PIC).

Language: English

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