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OMNI Customer Fulfillment Associate

2 months ago

Cochrane District, Canada Walmart Canada Full time
Job Summary

We are seeking a highly skilled and detail-oriented OMNI Customer Fulfillment Associate to join our team at Walmart Canada. As an OMNI Customer Fulfillment Associate, you will play a critical role in ensuring the efficient and accurate picking, packing, and dispensing of online orders.

Key Responsibilities
  • Picking and Packing
    • Efficiently pick and assemble orders from various temperature areas with great care and quality in mind to achieve timely delivery to customers.
    • Pack orders with attention to detail, including distinguishing between similar named products, exact quantity, and correct product codes.
  • Quality Control
    • Ensure that products picked are of the highest quality, with no damaged products and freshest product selection.
  • Documentation and Labeling
    • Correctly document and label all orders through interpretation and understanding of documentation, including pick slips, packaging details, and shipping labels.
  • Order Optimization
    • Optimize tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
  • Customer Interaction
    • Balance fulfillment responsibilities with customer interaction and offer service, including supporting issues to resolution.
  • Safety and Hygiene
    • Ensure strict adherence to safety and food hygiene standards, including maintaining a clean and hygienic work area, immediate clean-up of spills and debris, and ensuring all totes are clean and void of debris before packing.
  • Continuous Improvement
    • Participate in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, and efficiencies, customer satisfaction, safety, working conditions, and quality standards.
Requirements
  • Minimum Qualifications
    • Outlined below are the required minimum qualifications for this position.
  • Preferred Qualifications
    • Outlined below are the optional preferred qualifications for this position.
Work Environment

This role is based in a fast-paced warehouse environment, requiring the ability to work in a team and adapt to changing priorities.