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Adjustment Processing Specialist

2 months ago

Toronto, Ontario, Canada Royal Bank of Canada Full time
{"h2": "Adjustment Processing Specialist Role Overview"}

This role is responsible for ensuring the accuracy and efficiency of financial transactions. The Adjustment Processing Specialist will work closely with internal and external client groups to resolve issues and maximize client experience.

Key Responsibilities
  • Maintain a high level of specialized knowledge related to Adjustment processing
  • Pre-screen Letters of Indemnity and complete trade corrections and fulfill cash/money movements
  • Apply Quality Control procedures to ensure trades are adjusted, first time right
  • Monitor Gain/Loss Reports and complete Loss Invoices
  • Update investor accounts by adding messages pertaining to notable actions
  • Communicate effectively with internal and external client groups
  • Assist with the audit of adjusted transactions and departmental processes and procedures
  • Review Client procedures and suggest improvements to processes and procedures
  • Work with Manager to update Desk Operating Procedures and other tasks as assigned
Requirements
  • Experience within Shareholder Services or similar multi-client mutual fund administration environment
  • Good working knowledge / experience in the financial services industry, specifically in Mutual fund and Segregated Funds administration
  • Sound knowledge of Error Corrections, compliance /regulation – including Registered Products
  • Demonstrated ability to work successfully in a fast-paced, high stress environment
  • Strong customer service skills
  • Computer Literacy - Intermediate
  • Sound technical and analytical skills in running/debugging various applications and macros including MS Office
Preferred Qualifications
  • Proven track record in leading initiatives, managing cross-functional relationships
  • Completion of IFIC Mutual Funds Operations Course
  • Unitrax Recordkeeping System knowledge
  • FundSERV knowledge
About Royal Bank of Canada

Royal Bank of Canada is a leading financial institution that thrives on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

What We Offer
  • Excellent exposure to communicate with various business partners and stakeholders
  • Working with an exciting, close-knit, supportive & dynamic group
  • Opportunity to collaborate with other business segments within the bank
  • Excellent career development and progression opportunities
  • A comprehensive Total Rewards Program including bonuses and flexible benefits
  • Competitive compensation
  • Access to a variety of job opportunities across business and geographies
Job Skills

Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Mutual Fund Operations, Operational Delivery, Process Improvements