Assistant Retail Operations Manager

3 weeks ago


Toronto, Ontario, Canada JD Sports Full time
Position: Assistant Retail Operations Manager

Company: JD Sports

Department: Retail Operations

Workplace Type: On-site

Job Type: Full-time, Permanent

JD Sports is a leading retailer in the sports-fashion industry, dedicated to inspiring the next generation of globally aware consumers through a connection to the vibrant culture of sports, music, and fashion.

Since its inception, JD Sports has established itself as a prominent global omnichannel retailer, specializing in Sports, Fashion, and Outdoor brands. Our commitment to fostering an inclusive and diverse workplace is reflected in our continuous search for talented individuals who can contribute to our dynamic team.

As we expand our retail presence across Canada, we are seeking an Assistant Retail Operations Manager to join our team. This role is crucial in ensuring operational excellence by undertaking managerial responsibilities, including:

  • Scheduling and managing staff
  • Overseeing inventory control
  • Evaluating team performance

Your leadership will be vital in delivering an exceptional customer experience by:

  • Coaching and motivating team members
  • Driving sales initiatives

Key Responsibilities:

  • Train and develop a team focused on providing outstanding experiences to our community through constructive feedback.
  • Meet sales, customer service, merchandising, visual, and operational goals.
  • Act as a liaison between customers, sales associates, and store management.
  • Support strategic initiatives in collaboration with the Store Manager.
  • Proactively engage in community outreach to enhance business growth.
  • Deliver exceptional experiences consistently, showcasing our premium products.

Qualifications:

  • A minimum of 2 years of experience in retail management.
  • Proven experience in supervising, training, and mentoring sales associates.
  • Strong analytical and mathematical skills, including problem-solving and financial analysis.
  • Ability to adapt and respond to the evolving demands of a fast-paced retail environment.
  • Flexible availability, including evenings, weekends, and holidays.

Join us in our mission to set the global standard for retail excellence through the authentic representation of the world's leading brands.



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