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Retail Management Specialist
3 months ago
RETAIL STORE MANAGER
ABOUT OUR STORES:
At PetSmart, we are more than just a retail outlet; we are a hub for solutions that promote joyful and healthy environments for pets and their owners. As a Store Manager, you will spearhead the daily operations of our stores, ensuring a customer-centric atmosphere that reflects our commitment to pet welfare.
In your role as a Retail Store Manager, you will manage every facet of the retail experience—from hiring and mentoring skilled team members to implementing strategic merchandising plans. Your leadership will set the benchmark for success, and each day you will take pride in knowing you are positively impacting the lives of your team, our customers, and the pets entrusted to our care.
ABOUT YOUR TEAM:
You will guide an Assistant Manager, Service Managers, and Department Managers in achieving excellence in the following areas:
- Customer Engagement: Our Customer Engagement team, equipped with in-depth product knowledge and a love for animals, ensures that customers receive the best solutions for their pets. They also supervise a team of Pet Care Associates to maintain a safe and welcoming environment for all pets.
- Merchandising & Inventory: The Merchandise and Inventory teams are crucial in assisting pet parents in finding the right products. This team is responsible for executing plan-o-grams, organizing promotional activities, and managing the fulfillment of In-Store Pick Up Orders.
- Associate Leadership: Focusing on training and development, our Associate Lead ensures that the team is well-equipped to guide pet parents and support the Store Manager in executing company strategies.
- Services: Beyond merchandise, our stores offer a variety of services that are rapidly expanding. While our Grooming Salon and Pets Hotel have their own leadership, collaboration with the Store Manager is essential for their success.
- Overall Retail Initiatives: Together with your teams, you will drive sales and traffic goals, implement strategic merchandising initiatives, and establish success standards within the retail environment.
ABOUT YOUR CAREER:
At PetSmart, you will have the chance to:
- Enhance your leadership abilities through continuous development.
- Face the challenges of launching a new store or revitalizing an underperforming location.
- Transfer to any of our numerous locations nationwide.
- Advance your career to become a District Leader and eventually a Regional Director.
THE WARM AND FUZZIES:
While we have outlined the responsibilities associated with this role, the most rewarding aspects of working at PetSmart extend beyond the job description.
- It's the joy of helping a child select their first pet.
- It's the satisfaction of assisting a pet parent in choosing the right food for their furry friend.
- It's the pride in giving a pet a fresh look in our grooming salons.
- It's the happiness of reuniting a pet with their family after a delightful stay.
- It's the celebration of milestones like birthdays, graduations, or adoptions.
- It's the small acts of kindness that culminate in significant impacts for pets.
Working at PetSmart transcends mere employment; it is a community united by a shared passion for pets.
Join us to embark on a fulfilling career that values your contributions.
This job summary aims to convey the general nature and level of work expected from associates/leaders in this position. It is not intended to encompass all duties and responsibilities. A detailed job description will be provided upon hiring.
PetSmart is an equal opportunity employer. All qualified candidates will be considered for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by applicable law.