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Culinary Operations Supervisor

3 months ago


Burlington, Ontario, Canada Tim Hortons (Kahuna Coffee Group) Full time
Position Overview

The role of a Food Service Supervisor at Tim Hortons (Kahuna Coffee Group) involves overseeing daily operations within a fast-paced food service environment. This position is essential for ensuring that high standards of food quality and customer service are consistently met.

Qualifications
  • Education: No formal education required.
  • Experience: Minimum of 1 year and up to 2 years in a supervisory role within the food service industry.
Work Environment
  • Staff accommodation is available.
  • Work is conducted in various food service establishments.
Key Responsibilities
  • Develop and implement effective methods to achieve work schedules.
  • Supervise and coordinate the activities of food preparation staff.
  • Provide training to staff on job responsibilities, sanitation, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Ensure compliance with quality control standards for food and service.
  • Address and resolve customer complaints and concerns promptly.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Prepare and submit operational reports as required.
  • Possess a thorough understanding of the culinary styles offered by the establishment.
  • Establish and manage work schedules for staff.
Supervisory Responsibilities
  • Oversee food and beverage servers.
  • Manage food service counter attendants and food preparers.
  • Supervise kitchen and food service helpers.
Work Conditions
  • Fast-paced work environment.
  • Ability to work under pressure.
  • Prolonged periods of standing are required.
Personal Attributes
  • Strong client focus.
  • Excellent verbal communication skills.
  • Flexibility and adaptability.
  • Ability to work effectively as part of a team.
Employment Details
  • Work Term: Permanent position.
  • Work Language: English.
  • Hours: 30 to 40 hours per week.