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Culinary Operations Supervisor
3 months ago
The role of a Food Service Supervisor at Tim Hortons (Kahuna Coffee Group) involves overseeing daily operations within a fast-paced food service environment. This position is essential for ensuring that high standards of food quality and customer service are consistently met.
Qualifications- Education: No formal education required.
- Experience: Minimum of 1 year and up to 2 years in a supervisory role within the food service industry.
- Staff accommodation is available.
- Work is conducted in various food service establishments.
- Develop and implement effective methods to achieve work schedules.
- Supervise and coordinate the activities of food preparation staff.
- Provide training to staff on job responsibilities, sanitation, and safety protocols.
- Estimate the necessary ingredients and supplies for meal preparation.
- Ensure compliance with quality control standards for food and service.
- Address and resolve customer complaints and concerns promptly.
- Maintain accurate records of inventory, repairs, sales, and waste.
- Prepare and submit operational reports as required.
- Possess a thorough understanding of the culinary styles offered by the establishment.
- Establish and manage work schedules for staff.
- Oversee food and beverage servers.
- Manage food service counter attendants and food preparers.
- Supervise kitchen and food service helpers.
- Fast-paced work environment.
- Ability to work under pressure.
- Prolonged periods of standing are required.
- Strong client focus.
- Excellent verbal communication skills.
- Flexibility and adaptability.
- Ability to work effectively as part of a team.
- Work Term: Permanent position.
- Work Language: English.
- Hours: 30 to 40 hours per week.