Technical Support Specialist
7 days ago
Location: Winnipeg, Manitoba
Company: beBee Professionals
Job Description:
We are seeking a Support Advisor to provide technical support to our customers and partners. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
Responsibilities:
• Provide technical support to customers and partners
• Troubleshoot and resolve customer inquiries in a timely and professional manner
• Collaborate with internal teams to resolve complex issues
• Develop and maintain knowledge of customer service principles and practices
• Stay up-to-date with industry trends and technologies
Requirements:
• Bachelor's degree in Computer Science, Information Technology, or related field
• At least two years of experience in a customer service or technical support role
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Proficiency in Microsoft Office Suite
• Knowledge of computer hardware and software
Benefits:
• Competitive salary
• Comprehensive benefits package
• Flexible work schedule
• Professional development opportunities
If you are interested in this position, please apply on beBee today
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