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Scheduling Coordinator

2 months ago

Oshawa, Ontario, Canada ParaMed Full time

About the Role

We are seeking a highly skilled Scheduling Coordinator to join our team at ParaMed Home Health Care. As a Scheduling Coordinator, you will play a critical role in matching clients with the right field staff to provide exceptional care and support.

Key Responsibilities

  • Assign staff to patients based on various factors, including patient preferences, staff availability, and skill sets.
  • Build and manage care schedules for patients.
  • Enter and update employee and patient data within our computerized system.
  • Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families.
  • Document and report all staff and patient interactions.

Requirements

  • One year of administrative or office experience is an asset.
  • Scheduling experience is an asset.
  • Strong computer skills.
  • Superior customer service skills.
  • Ability to effectively communicate both orally and written.
  • Compassion and empathy when interacting with patients and their families.

About Us

ParaMed Home Health Care is a leading provider of home health care services. We are committed to helping people live better and providing the most compassionate care possible. We accommodate the needs of job applicants throughout our recruitment and selection processes upon request.