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Senior Retail Manager

2 months ago

Abbotsford, British Columbia, Canada Saje Natural Wellness Full time
About the Role

We are seeking a highly motivated and experienced Senior Retail Manager to join our team at Saje Natural Wellness. As a Senior Retail Manager, you will be responsible for delivering exceptional customer service and leading a team of retail professionals to achieve sales goals and maintain a positive store environment.

The ideal candidate will have a proven track record of success in retail management, with a strong focus on customer satisfaction, team leadership, and sales growth. You will be responsible for implementing sales strategies, managing inventory, and maintaining a high level of customer service.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service, ensuring that customers have a positive shopping experience and are satisfied with their purchases.
  • Team Leadership: Lead and motivate a team of retail professionals to achieve sales goals and maintain a positive store environment.
  • Sales Growth: Implement sales strategies to drive sales growth and increase revenue.
  • Inventory Management: Manage inventory levels, ensuring that stock is adequate to meet customer demand.
  • Store Operations: Maintain a high level of store appearance and ensure that all store operations are running smoothly.

Requirements:

  • Leadership Experience: Proven leadership experience in a retail environment, with a strong focus on customer satisfaction and team leadership.
  • Retail Experience: A minimum of 2 years of retail experience, with a strong understanding of retail operations and customer service principles.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with customers, team members, and management.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze problems and develop effective solutions.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Team Environment: A collaborative and supportive team environment.