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Housekeeping Support Agent

2 months ago

Ottawa, Ontario, Canada Sonder Full time
About Sonder

Sonder is a hospitality company that aims to revolutionize the way people stay. We offer a unique experience with a mix of rooms, suites, and apartments, each with its own design and character. Our mobile app allows guests to navigate their stay effortlessly, from check-in to checkout.

The Role

We are seeking a Housekeeping Support Agent to join our team. As a Housekeeping Support Agent, you will play a crucial role in ensuring that our properties are clean, well-maintained, and meet our high standards. Your responsibilities will include maintaining housekeeping consumable supplies, preparing kits, and delivering linen and consumable kits to guest units or storage areas.

Key Responsibilities
  • Maintain housekeeping consumable supplies, linen, and terry
  • Prepare kits, sort and inventory housekeeping supplies
  • Deliver linen and consumable kits to guest units or storage areas
  • Retrieve soiled linen from guest units or storage areas
  • Stock and organize distributed storage areas throughout the city
  • Perform basic maintenance tasks as needed, such as light bulb changes, snake drains, and furniture checks
  • Report maintenance deficiencies and items in need of repair
  • Perform deep cleaning tasks, such as moving furniture and high dusting
  • Ensure public areas are cleaned according to Sonder standards
  • Conduct special projects or assignments
Requirements
  • A positive attitude and ability to work effectively in a team environment
  • Previous housekeeping or inventory management experience preferred
  • Openness to learn and use new technology, specifically mobile applications, to streamline job processes and communicate work progress
  • Physical stamina and mobility, including ability to reach, kneel, and bend
  • Flexible schedule and open to working evenings, weekends, and holidays
  • Ability to lift/carry items up to 50 pounds and stand/walk for extended periods
  • Reliable transportation and willingness to travel between properties on a daily basis
Benefits

We offer attractive employee travel perks, competitive stock, health, and lifestyle benefits, including:

  • Competitive compensation
  • Generous stock plan
  • Medical, dental, and vision insurance
  • Flexible vacation
  • Wellness and volunteering days
  • Annual free credits and discounts to stay in Sonders
About Us

Sonder is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other classification protected by applicable state, federal, or local law.