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Bell Person/Porter

4 weeks ago

Toronto, Ontario, Canada Silver Hotel Group Full time
Job Title: Bell Person/Porter

We are seeking a highly motivated and customer-focused Bell Person/Porter to join our team at the Radisson Blu Hotel in Toronto's vibrant Harbourfront district. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience from arrival to departure.

Key Responsibilities:
  • Provide warm and welcoming greetings to guests, ensuring a positive first impression of our hotel.
  • Escort guests to their rooms, provide information about hotel amenities, and handle guest inquiries with a smile.
  • Ensure effective adherence to brand standards, responding attentively and efficiently to all requests.
  • Actively seek feedback from guests, taking actions to be proactive or provide service recovery as required.
  • Maintain a favorable working relationship with fellow team members in other areas of the hotel.
What We Offer:
  • A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world.
  • Education Reimbursement for you (and your children).
  • RRSP Matching Program.
  • Annual Wellness Credit.
  • Team Member Referral Program.
  • Leadership Development.
  • Team Building Events.
  • Culture of Recognition Program.
  • Hotel Stay Discounts.
About Us:

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our culture is fundamental to our success, with a focus on passion, creativity, and fun. We strive to deliver exceptional experiences by living our core values: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition.

We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process.