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Medical Imaging Booking Clerk

2 months ago

Maple Ridge, British Columbia, Canada Fraser Health Authority Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Imaging Booking Clerk to join our team at Fraser Health Authority. As a key member of our healthcare team, you will be responsible for scheduling and booking patient appointments for our Medical Imaging department.

Responsibilities
  • Schedule and book patient appointments in accordance with Radiologist's established priority level and medical/technical staff schedules.
  • Arrange daycare beds for various procedures, including emergency appointments, and reschedule appointments when notified daycare beds are not available.
  • Pre-register daycare patients by obtaining patient information, entering information into computerized patient database, and completing standard forms as required.
  • Locate relevant patient information, such as images/films and consultation histories, by communicating with physicians' offices, nursing units, or other hospitals.
  • Enter booking and image/film information into applicable computerized and/or manual booking system, checking information for accuracy and correcting errors as required.
  • Register patients by obtaining essential or changed information from patients and/or patient documentation, completing forms, and entering patient demographic information into the hospital's computerized patient information system.
  • Maintain requisitions for all inpatient/outpatient bookings by making labels, filing requisitions, and creating hard files when required.
  • Provide patient waiting list information to supervisor, recording number of appointments scheduled, identifying number of patients waiting to be scheduled, and forwarding information for departmental, facility, and Ministry reporting purposes.
  • Act as receptionist, greeting and directing patients and visitors, assisting staff, answering telephones, taking and/or relaying messages, and responding to general enquiries related to patient appointments and/or release of patient information.
  • Arrange transportation for patients required for transfer and/or appointments, completing transportation slips and contacting family members or designated drivers/ambulance dispatch as required.
  • Orient new and relief staff to the scheduling and booking procedures of the assigned area, providing an overview of the work area, demonstrating use of equipment and software packages, and providing information about policies and procedures.
  • Perform clerical functions, such as operating a facsimile and/or photocopier, opening, date stamping, and forwarding mail to appropriate areas, signing out/in images/films for exams or other facilities, and printing out from the Picture Archiving and Communication System (PACS) radiology images.
  • Carry out responsibilities in accordance with health and safety requirements, immediately reporting unsafe situations to supervisor or other appropriate personnel.
Qualifications

Education, Training and Experience

Grade 12, two years' recent related experience or an equivalent combination of education, training, and experience.

Skills and Abilities

  • Ability to keyboard at 40 wpm.
  • Knowledge of medical terminology.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to organize work.
  • Ability to operate related equipment.