Systems Integration Specialist
1 month ago
We are seeking a highly skilled Systems Integration Specialist to join our team at Make-A-Wish Canada. In this role, you will design and implement integration solutions between Salesforce and other business systems, providing technical support and collaborating with various teams to ensure success.
Key Responsibilities- Design and develop system and data integration solutions between Salesforce and other business systems.
- Implement and maintain integration protocol processes using tools such as APIs, middleware, and ETL (Extract, Transform, Load) solutions.
- Ensure data consistency and integrity across integrated systems.
- Provide technical support for integration-related issues.
- Perform system integration testing and interface functionality testing to ensure smooth operations. Troubleshoot and resolve integration problems promptly.
- Monitor integration performance and optimize as needed.
- Keep the integration architecture up to date and manage detailed documentation for integration processes and solutions.
- Collaborate with IT teams to ensure software compatibility and seamless functionality.
- Provide training and support to end-users and technical staff on integration-related topics.
- Stay updated with the latest integration technologies and best practices.
- Identify opportunities for improving integration processes and implement enhancements.
- Participate in system upgrades and migrations as needed.
- Post-secondary education in Computer Science, Information Systems, or a related field, or an equivalent combination of education, training and experience.
- 3+ years of experience in systems and data integration, with a focus on integrating with Salesforce.
- Expert knowledge of integration tools and technologies (e.g., APIs, middleware, ETL, web hooks).
- Experience with Salesforce integration tools (e.g., Salesforce Connect, Omatic Cloud, MuleSoft).
- Experience using Salesforce development tools, including Flow and APEX, to support and enhance integration processes.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Excellent time management skills to prioritize tasks effectively.
- Salesforce certifications (e.g., Salesforce Administrator, Salesforce Integration Architecture Designer, Salesforce Developer) are an asset.
- A clear Criminal Background Check will be required.
Since 1983, Make-A-Wish Canada has granted over 38,500 wishes across the country, over 1,000 last year alone. As an independently operating affiliate of Make-A-Wish International, Make-A-Wish Canada is part of the network of the world's leading children's wish-granting organization. We serve children in every community in Canada, and in more than 50 countries worldwide.
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