Customer Service Representative

2 weeks ago

Swift Current, Canada The Saffron House Full time
About The Saffron House

We are a dynamic and customer-focused organization that prides itself on delivering exceptional service to our guests. As a Food Service Associate at The Saffron House, you will play a vital role in ensuring that our customers receive a memorable dining experience.

Key Responsibilities
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Present bills to customers and accept payment in a timely and efficient manner.
  • Food and Beverage Service
    • Describe menu items, including daily specials, to customers in a clear and concise manner.
    • Advise customers on menu selections and make recommendations based on their preferences.
    • Serve food and beverages to customers in a timely and efficient manner.
  • Support for Newcomers and Refugees
    • Support the social and labour market integration of newcomers and/or refugees by facilitating access to community resources, language training, and skills training.
  • Support for Youths
    • Provide awareness training to employees to create a welcoming work environment for youth.
  • Support for Indigenous People
    • Provide cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Support for Visible Minorities
    • Offer mentorship programs that pair members of visible minorities with experienced employees.
  • Work Environment
    • Work in a fast-paced and dynamic environment with a focus on customer satisfaction.
    • Work 35 hours per week in a permanent position.
    • Work in a team environment with a focus on collaboration and communication.

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