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Sales Associate

2 months ago

Guelph, Ontario, Canada EMCO Corporation Full time
Inside Sales Associate

As an Inside Sales Associate at EMCO Corporation, you will play a vital role in providing exceptional customer service and driving sales growth. Your primary responsibility will be to assist customers in selecting the right products for their needs, while ensuring timely and accurate delivery.

Key Responsibilities:
  • Assist customers in assessing their needs and providing expert product recommendations
  • Develop and maintain strong relationships with designers, home builders, and architects to grow profitable sales
  • Provide customers with quick and reliable quotes, as well as accurate delivery dates
  • Meet or exceed monthly sales and gross profit targets
  • Enter orders and quotes into the system, while maintaining proactive communication with customers
  • Investigate and resolve customer issues in a timely and professional manner
  • Maintain product literature to ensure the most current information is available to customers
  • Drive showroom sales through promotions and maintaining display materials
  • Understand and follow all safety regulations at customer locations and at the Profit Centre
Requirements:
  • Grade 12 diploma or equivalent; college and/or university degree an asset
  • A minimum of 2 years of experience in customer service or sales; plumbing, kitchen, or bathroom showroom sales preferred
  • Valid driver's license with a clean driver's abstract
  • Ability to gain comprehensive knowledge of products on display at the Showroom
  • Knowledge of kitchen and bath design trends
  • Proficient in the use of Microsoft Office software
  • Outstanding customer service and verbal communication skills
  • Excellent relationship building skills with customers, vendors, and teammates
Preferred Skills:
  • Previous experience with or knowledge of products sold in the plumbing, kitchen, or bathroom showrooms
  • Experience using Trend and Eclipse

EMCO Corporation is a leading integrated wholesale distributor of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer a dynamic work environment, competitive salary, benefits, and profit sharing, as well as opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.