Dental Office Coordinator

6 days ago


Medicine Hat, Alberta, Canada Crestwood Dental Full time

We are seeking a highly skilled and organized Dental Administrator to join our team at Crestwood Dental. This is an exciting opportunity to make a positive daily impact on patients' lives and contribute to the success of our dental practice.

Key Responsibilities:

  • Verify the daily schedule for accuracy and identify opportunities for improvement.
  • Optimize the clinic's appointment book to achieve revenue targets through effective treatment plan monitoring, patient information management, and continuous patient engagement.
  • Provide exceptional customer service by responding to telephone calls in a professional and courteous manner.
  • Offer administrative and practical support to the clinic as needed.
  • Establish and maintain long-term relationships with patients.
  • Gather and accurately record patients' medical, personal, and insurance information, ensuring it is up-to-date and secure.
  • Manage patient records in compliance with privacy and security regulations.
  • Oversee the recall and inactive patient system.

Requirements:

  • At least 1 year of experience in dental administration is required.
  • Excellent interpersonal and verbal communication skills to maintain effective relationships with patients, dentists, staff, and the community.
  • Customer service or patient relations experience, with conflict resolution skills.
  • Able to adapt to and drive office policy improvements to enhance customer care and service.
  • Familiarity with dental software is an asset.

We look forward to receiving your application and welcoming you to Crestwood Dental. Only candidates selected for an interview will be contacted.



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