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Housekeeping Manager
2 months ago
We are seeking a highly organized and detail-oriented Assistant Housekeeping Manager to join our team at Spirit Ridge at NK'MIP Resort. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction.
Key Responsibilities:- Plan and coordinate activities of housekeeping supervisors and crews to ensure efficient and effective cleaning operations.
- Conduct regular inspections of assigned areas to identify and address any issues or concerns.
- Supervise and train housekeeping staff to ensure they meet the highest standards of cleanliness and customer service.
- Ensure that safety standards and departmental policies are met at all times.
- Coordinate maintenance and repair services to ensure that all equipment and facilities are in good working order.
- Conduct performance evaluations and appraisals to ensure that staff are meeting their performance goals.
- Maintain inventory of supplies, equipment, and uniforms to ensure that the housekeeping department has everything it needs to operate effectively.
- Supervise in-house laundry services to ensure that all linens and uniforms are clean and in good condition.
- Schedule and assign duties of housekeeping staff to ensure that all areas of the resort are cleaned and maintained to the highest standards.
- Ensure that local health and sanitation regulations are met at all times.
- Respond to guest complaints and concerns in a professional and courteous manner.
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a housekeeping or related role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with tight deadlines.
- Attention to detail and ability to maintain a high level of organization.
- Ability to lift up to 23 kg (50 lbs) and stand for extended periods.
- Dental plan.
- Health care plan.
- Vision care benefits.
- Group insurance benefits.
- Life insurance.
- Registered Retirement Savings Plan (RRSP).
- Learning/training paid by employer.
- Wellness program.