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Customer Service Representative

2 months ago

Richmond, British Columbia, Canada Blenz coffee Full time
Job Summary

We are seeking a skilled Food Service Associate to join our team at Blenz Coffee. As a Food Service Associate, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities
  • Food Preparation and Service
    • Prepare and serve specialty food and beverages to customers in a timely and efficient manner.
    • Present menus and make recommendations to customers, answering any questions they may have.
  • Customer Service
    • Greet customers and provide a warm and welcoming atmosphere.
    • Respond to customer inquiries and resolve any issues in a professional and courteous manner.
  • Point of Sale and Cash Handling
    • Process customer transactions accurately and efficiently.
    • Handle cash, credit, and debit transactions, as well as traveller's cheques and room billings.
  • Teamwork and Communication
    • Work collaboratively with kitchen and bar staff to ensure seamless service.
    • Communicate effectively with customers and colleagues to ensure a positive dining experience.
Requirements
  • Education
    • No degree, certificate, or diploma is required.
  • Experience
    • Previous experience in a food service or customer service role is an asset.
  • Language
    • English is the primary language of communication.
  • Work Schedule
    • 35 hours per week.