Branch Manager II

2 weeks ago


Grande Prairie, Canada Messer Americas - Canada Full time

About Messer Americas - Canada

Messer Americas - Canada is a leading industrial gas company in North America, offering over 125 years of expertise in industrial, medical, specialty, and electronic gases. We deliver quality gases, related services, and technology through an extensive production and distribution network. Our core values include health and safety, sustainability practices, and environmental protection, which are embedded in our daily operations.

Why Messer Americas - Canada?

  • Certified as a Great Place to Work
  • Paid time off: Excellent paid vacation available in the first year, including personal days
  • Pay and benefits: Competitive pay rate with comprehensive benefits and a competitive pension plan
  • Bonus and pay increases: Incentive program based on company performance and annual merit increase program
  • Career growth: Opportunities for career advancement through training and development opportunities with tuition reimbursement program
  • Referral program: Employees can refer talent and earn
  • Employee perks and discounts: Access to exclusive discounts on a number of products and services

Purpose:

Reporting to the Retail Manager, the Branch Manager is responsible for overseeing the day-to-day operations of the branch and ensuring the timely delivery of sales and service to a wide variety of customers in a safe and effective manner.

Key Responsibilities:

  • Oversee and coordinate the daily activities and work processes of the branch to ensure optimum customer satisfaction and branch profitability
  • Manage branch staff through effective communication, coaching, and team building to achieve superior performance in all key areas, with a particular focus on customer service
  • Responsible for the financial viability of the branch by establishing and controlling key performance measurements with respect to inventory levels, cylinder control, truck routing, and other fixed assets
  • Coordinate, implement, and maintain safe work practices
  • Provide product and basic sales training for branch staff to ensure effective customer service

Requirements:

  • A college diploma, or working towards one, preferably a college degree in Business Administration
  • 1-2 years of administrative experience, preferably in an industrial environment

Key Skills and Attributes:

  • Excellent communication, interpersonal, and coaching skills
  • Ability to manage multiple tasks and work under time pressure
  • Excellent computer skills with proficiency in SAP
  • Experience managing employees
  • Strong appreciation for excellence in customer service
  • Computer application knowledge of Word and Excel (asset)
  • Knowledge of the gas and welding industry (asset)

Messer Americas - Canada is committed to creating an environment where all employees accept, respect, and value the differences of multiple identities and truly welcome the diverse ideas and perspectives of individuals. We shape an open and creative company culture, providing every individual an equal opportunity to thrive.

We value innovation, efficiency, and flexibility. We put safety first, work with integrity and respect, and encourage everyone to find solutions for success. This makes us a great place to build a career where your skills are valued and developed.


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