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Food Service Supervisor

2 months ago

Bowmanville, Ontario, Canada PAPA JOHN'S PIZZA Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at PAPA JOHN'S PIZZA. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our high standards of quality and customer satisfaction are met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Quality Control and Assurance
    • Estimate ingredient and supplies required for meal preparation, ensuring that we have the necessary resources to meet customer demand.
    • Ensure that food and service meet quality control standards, maintaining the highest level of quality and consistency.
  • Customer Service and Relations
    • Address customers' complaints or concerns in a professional and courteous manner, ensuring that their needs are met and exceeded.
  • Administrative and Reporting
    • Maintain records of stock, repairs, sales, and wastage, providing accurate and timely reports to management.
    • Prepare and submit reports, highlighting areas of improvement and opportunities for growth.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a food service or supervisory role.
  • Work Environment and Physical Capabilities
    • Fast-paced environment with tight deadlines.
    • Attention to detail and ability to multitask.
  • Personal Suitability
    • Client focus and efficient interpersonal skills.
    • Flexibility and adaptability in a dynamic work environment.
Working Conditions

35 hours per week, permanent position.

English is the primary language of communication in this role.