Sephora Store Services Manager
4 weeks ago
We are seeking a highly skilled and motivated Services Lead to join our team at Sephora. As a key member of our store operations team, you will be responsible for ensuring that all departments on the sales floor are executing Sephora's selling model and providing outstanding client service.
Key Responsibilities- Sales Experience: Ensure that all Beauty Advisors are properly executing Sephora's selling model and are aware of the store's sales performance and opportunities.
- Visual Merchandising: Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standards.
- Passionate about Clients: Regularly act as the Manager on Duty within the store and engage with cast and clients on-stage whenever possible.
- Entrepreneurial Spirit: Demonstrate a strong understanding of the store's sales performance and business opportunities and adjust staffing levels as needed to meet client expectations.
- Talent Champion: Participate in the interviewing process as needed for the World team.
- Employee Engagement: Demonstrate Sephora's values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, and Initiative.
- You have one to three years of experience in a similar role at a similar volume store or equivalent internal experience.
- You have proven ability to influence peers and provide feedback.
- You can demonstrate strong client service skills.
- You have demonstrated effective time management and problem-solving skills.
Sephora is a leading beauty retailer that offers a wide range of products and services. We are committed to providing our customers with an exceptional shopping experience and to creating a positive and inclusive work environment for our employees.
We offer comprehensive medical and dental benefits, paid vacation, and a competitive bonus structure. We also invest heavily in training for our store associates, providing them with the skills and knowledge they need to succeed in their roles.
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