Store Operations Manager
2 weeks ago
Store Operations Manager Job Description
At RONA, we're looking for a skilled Store Operations Manager to oversee the day-to-day operations of our stores. As a key member of our team, you'll be responsible for driving productivity and efficiency in all non-selling activities, ensuring effective collaboration between day and night operations teams, and executing all service, sales, and operational programs in assigned areas.
Key Responsibilities:
- Oversee all checkout and warehouse operations, including freight flow, delivery, fulfillment, cashiers, and admin office tasks.
- Drive collaboration between day and night operations teams to ensure effective flow of work and minimize unnecessary duplication of activities.
- Execute all service, sales, and operational programs in assigned areas by monitoring activities, providing feedback, and making adjustments as needed.
- Anticipate and proactively address operational issues that could impact customer service levels and/or achievement of store sales goals.
- Interview, select, develop, and provide direct leadership over a team that supports product categories in assigned areas.
Requirements:
- 5 years of experience managing associates in a retail environment.
- 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.
- Bachelor's degree, certification, or background in logistics or a related field is a plus.
- Experience working with store computer systems.
- Strong working knowledge of Microsoft Office Suite.
About RONA:
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
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