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Shift Manager

2 months ago

Dryden, Canada A&W Fast Food Restaurant Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at A&W Fast Food Restaurant. As a Shift Manager, you will be responsible for leading a team of staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
  • Operations and Administration
    • Maintain records of stock, repairs, sales, and wastage
    • Establish work schedules and ensure that staff are aware of their responsibilities
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate or equivalent experience
  • Work Environment
    • Fast-paced environment with standing for extended periods and walking
  • Personal Qualities
    • Client focus, efficient interpersonal skills, excellent oral communication, flexibility, and team player
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Career Advancement
  • A Dynamic and Supportive Work Environment