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Animal Care Operations Lead
3 months ago
Join the City of Calgary as a Veterinary Team Supervisor and play a crucial role in enhancing animal care services. Our organization is dedicated to public service and values collaboration, inclusivity, and continuous growth. We prioritize work-life balance and offer competitive compensation, including wages, pensions, and benefits.
The City is committed to creating a respectful and equitable workplace that reflects the community we serve. We encourage applications from individuals who have shown a commitment to equity, diversity, inclusion, and anti-racism. We also provide accommodations during the hiring process upon request.
Key Responsibilities:
- Oversee and mentor the Veterinary Assistant team, ensuring high standards of care.
- Facilitate the onboarding and training of new staff members.
- Guide team members in essential tasks such as feeding, cleaning, and administering medical treatments to animals.
- Contribute to the development and refinement of operational processes and procedures.
- Assess daily priorities, manage workflow, and assign tasks to Veterinary Assistants.
- Maintain cleanliness and sanitation of the shelter and animal enclosures.
- Ensure proper care and provision of food, water, and enrichment for all animals.
- Manage the intake process for animals, including vaccinations and health assessments.
- Operate cleaning equipment to maintain hygiene standards.
- Assist pet owners in locating lost animals.
- Develop and manage staff schedules, including on-call coverage.
- Provide insights into long-term staffing needs.
- Prepare the shelter for events and ensure proper maintenance and cleaning protocols are followed.
- Monitor inventory levels and order supplies as necessary.
- Coordinate maintenance and servicing of equipment.
Qualifications:
- High School Diploma or equivalent (GED) with a minimum of 5 years of experience in a veterinary clinic or animal shelter, including supervisory experience.
- Recent experience in animal handling is essential.
- Certification as a Veterinary Technician Assistant is advantageous.
- Familiarity with the Chameleon database is a plus.
- Strong communication, team-building, and organizational skills are critical for success in this role.
Working Conditions:
Expect regular exposure to various conditions, including potential hazards associated with animal care, such as zoonotic diseases and aggressive animals. This role also involves managing psychological challenges related to at-risk animals.
