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Client Services Coordinator

3 months ago

Edmonton, Alberta, Canada Goldwood Immigration Consultancy Inc. Full time
Position Overview

Goldwood Immigration Consultancy Inc. is seeking a dedicated Receptionist to enhance our front office operations. This role is essential in ensuring smooth communication and efficient service delivery.

Key Responsibilities
  • Welcoming Visitors: Greet clients and direct them to the appropriate contacts or service areas.
  • Appointment Management: Schedule and confirm appointments to optimize office workflow.
  • Financial Transactions: Process invoices and manage payments accurately.
  • Record Keeping: Maintain detailed work records and logs for operational efficiency.
  • Clerical Duties: Perform essential clerical tasks including filing, sorting, and distributing mail.
  • Communication: Answer telephone calls, relay messages, and provide necessary information.
  • Data Management: Conduct data entry tasks to support office operations.
  • Customer Service: Deliver exceptional service to clients, addressing their inquiries and needs.
Qualifications
  • Education: Completion of secondary (high) school graduation certificate.
  • Experience: No prior experience required; training will be provided.
  • Employment Type: Permanent position.
  • Language: Proficiency in English is required.
  • Work Hours: Full-time position with a commitment of 40 hours per week.