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Retail Store Assistant Manager

2 months ago


Nanaimo, British Columbia, Canada Claire's Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Assistant Manager to join our team at Claire's. As a key member of our store management team, you will play a vital role in driving sales, delivering exceptional customer service, and maintaining a well-organized store environment.

Key Responsibilities:
  • Sales and Profit: Drive and achieve retail store targets by implementing effective sales strategies and managing inventory levels.
  • Customer Service: Deliver the finest level of customer service by providing a personalized and engaging shopping experience.
  • Store Operations: Ensure the store is running smoothly by managing daily tasks, maintaining a clean and organized store environment, and resolving customer complaints in a timely manner.
  • Commerciality: Ensure the store is well-merchandised and commercially correct by analyzing sales data, identifying trends, and making informed decisions to drive sales growth.
  • Team Leadership: Assist the Store Manager in training and coaching the store team to enhance their skills and career development, and promote a positive and inclusive store culture.
About Claire's

Claire's is a leading high street fashion retailer with over 3,000 stores globally. We specialize in fashionable jewelry, accessories, and cosmetics products that cater to a wide range of customers, from children to young women. Our core values include:

  • Customer Focus: We are committed to delivering exceptional customer service and ensuring that every customer leaves the store feeling valued and satisfied.
  • Quality and Innovation: We strive to offer high-quality products that are on-trend and meet the latest fashion demands.
  • Teamwork and Collaboration: We believe in fostering a positive and inclusive store culture that encourages teamwork, open communication, and mutual respect.
About You

We are looking for a highly skilled and experienced Retail Store Assistant Manager who possesses the following qualifications and characteristics:

  • Education: High school diploma or equivalent required.
  • Experience: Minimum one year retail management experience.
  • Skills: Excellent verbal and written communication skills, strong organizational skills, basic computer skills, and a sound understanding of mathematics and reading comprehension.
  • Physical Demands: Ability to stand during scheduled shifts, maneuver up to 25 pounds regularly, and up to 75 pounds occasionally. Ability to bend, stoop, and climb ladders and step stools while placing merchandise throughout the store and assisting customers.

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process.