Residential Sales Representative

1 month ago

Hamilton, Ontario, Canada CertaPro Painters Full time
Residential Sales Associate

CertaPro Painters is a leading provider of residential and commercial painting services. With a strong presence across North America, we have established ourselves as a trusted partner for homeowners and businesses alike. Our team of professionals is dedicated to delivering exceptional results and exceeding customer expectations.

The Role

We are seeking a highly motivated and results-driven Sales Associate to join our team in the Hamilton region. As a key member of our sales team, you will be responsible for driving sales growth, developing leads, and building strong relationships with existing clients. The ideal candidate will have a sales or paint industry background, excellent communication skills, and a customer-focused approach.

Responsibilities:
  • Maintain open appointment availability for potential customers and achieve sales goals
  • Setup initial meetings with prospective clients
  • Provide on-site one-on-one customer consultations
  • Create customized and detailed proposals for customers based on their needs
  • Develop solutions that meet the client's preferences and budget
  • Suggest relevant alternatives where appropriate
  • Closing the sale successfully
  • Collect job information for handoff to production team and maintain a positive working relationship
  • Support the production crew with clarity on scope of work for painting projects
  • Manage relationships and ensure high levels of customer satisfaction and work is completed satisfactorily
  • Facilitate the resolution of customer complaints in a timely manner
  • Responsible for collecting on all accounts receivable
  • Ensure up-to-date client information and communication is captured in our software
  • Effectively prioritize, manage, and convert different stages of the sales cycle with target customers and projects in the pipeline
  • Build relationships with customers for future opportunities
  • Support CertaPro marketing and business development initiatives
  • Be accountable to the manager for meeting weekly, monthly, and annual goals
  • Attend home shows and similar events throughout the year as required
Qualifications:
  • 3-5 years of experience in in-home sales within the home improvement industry
  • Excellent communication, presentation, and interpersonal skills
  • Results-oriented – able to set, meet, and exceed goals
  • Project, time management, and problem-solving skills
  • Customer focus and good negotiation skills
  • Detailed-oriented, organized, and energetic
  • Good computer skills; proficiency in Microsoft Office Suite; CRM knowledge (an asset)
Requirements:
  • Valid driver's license with a clean driving record
  • Access to a reliable vehicle
  • Available to work full-time with occasional evenings and weekends
Benefits/Compensation:
  • Base salary $50K-$60K plus commission
  • Comprehensive health benefits package
  • 3 weeks of vacation
  • Paid mileage
  • Laptop computer and cell phone

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