Operations Manager
2 months ago
Are you a motivated and results-driven leader looking to make a meaningful impact in the equipment rental industry? As an Operations Supervisor at United Rentals, you will play a critical role in driving branch productivity and delivering exceptional customer service.
Key Responsibilities:- Support the Branch Manager in achieving financial objectives and ensuring compliance with company policies.
- Drive branch metrics by monitoring scorecard items, identifying areas for improvement, and providing coaching and feedback to staff.
- Support all aspects of sales and customer service, including processing rental quotations, reservations, and contracts.
- Maximize operational effectiveness and efficiency by ensuring staff is trained and compliant with the Rental Flow Process.
- Motivate, coach, and train personnel to promote a culture of safety and discipline.
- High School diploma; Bachelor's degree preferred.
- 3+ years of sales and operational experience.
- Supervision and leadership experience (2+ years) preferred.
- Basic knowledge of the construction rental equipment industry or related.
- Strong motivational and leadership skills.
- Superior customer service, teamwork, and verbal/written communication skills.
- Proficient in Microsoft Office (particularly Excel).
- Valid driver's license with an acceptable record.
This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.
We offer a comprehensive benefits package, including paid parental leave, employee discount program, career development opportunities, and more.
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