Operations Manager

2 months ago


St John's, Newfoundland and Labrador, Canada 0050 United Rentals of Canada, Inc. Full time
Operations Supervisor Job Description

Are you a motivated and results-driven leader looking to make a meaningful impact in the equipment rental industry? As an Operations Supervisor at United Rentals, you will play a critical role in driving branch productivity and delivering exceptional customer service.

Key Responsibilities:
  • Support the Branch Manager in achieving financial objectives and ensuring compliance with company policies.
  • Drive branch metrics by monitoring scorecard items, identifying areas for improvement, and providing coaching and feedback to staff.
  • Support all aspects of sales and customer service, including processing rental quotations, reservations, and contracts.
  • Maximize operational effectiveness and efficiency by ensuring staff is trained and compliant with the Rental Flow Process.
  • Motivate, coach, and train personnel to promote a culture of safety and discipline.
Requirements:
  • High School diploma; Bachelor's degree preferred.
  • 3+ years of sales and operational experience.
  • Supervision and leadership experience (2+ years) preferred.
  • Basic knowledge of the construction rental equipment industry or related.
  • Strong motivational and leadership skills.
  • Superior customer service, teamwork, and verbal/written communication skills.
  • Proficient in Microsoft Office (particularly Excel).
  • Valid driver's license with an acceptable record.

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

We offer a comprehensive benefits package, including paid parental leave, employee discount program, career development opportunities, and more.


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