Cloud Solutions Software Engineer

2 months ago


Vancouver, British Columbia, Canada Amazon Full time

Are you driven by the desire to enhance customer experiences in the cloud? If you excel in dynamic and innovative settings where your technical skills can create significant impact, this role may be ideal for you. We are seeking a talented Software Development Engineer to contribute to our AWS Support Cloud Optimization team, focusing on improving customer interactions and optimizing their AWS environments.

In this position, you will:
Take co-ownership of our Cloud Optimization service, enhancing features that significantly elevate customer experiences with AWS. Your contributions will play a crucial role in enhancing customer satisfaction and loyalty, equipping clients with the necessary tools and insights to advance their cloud maturity and maximize their AWS investments.

Key Responsibilities:

  1. Develop and implement robust, scalable, and maintainable software solutions utilizing various programming languages and frameworks (e.g., Java, Python, TypeScript, React).
  2. Work collaboratively with software managers, product managers, data scientists, and customer success teams to create innovative features that lead to measurable improvements in customer satisfaction and cloud optimization.
  3. Engage in on-call rotations to maintain operational excellence and reliability of the service, promptly addressing alarms, troubleshooting issues, and applying quick fixes as necessary.
  4. Provide mentorship and guidance to fellow engineers, conducting code reviews and facilitating skill development within the team.
  5. Contribute to the establishment and refinement of software engineering best practices, including testing frameworks, coding standards, and CI/CD pipelines.
  6. Stay informed about the latest AWS services, features, and technological advancements, integrating them into the cloud optimization solutions.
  7. Participate in project planning, estimation, and delivery to ensure timely and successful feature rollouts.
  8. Effectively communicate technical information and progress to both technical and non-technical stakeholders.
BASIC QUALIFICATIONS

3+ years of professional software development experience (non-internship)
- 2+ years of experience in design or architecture of new and existing systems (design patterns, reliability, and scaling)
- Proficiency in at least one programming language

PREFERRED QUALIFICATIONS

3+ years of comprehensive software development life cycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations
- Bachelor's degree in computer science or a related field

Amazon is dedicated to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.



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