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Department Head
2 months ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Hampton General Store. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities- Store Operations: Oversee the daily operations of the store, including managing inventory, processing transactions, and maintaining a clean and organized store environment.
- Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
- Sales and Merchandising: Analyze sales data, identify trends, and develop strategies to increase sales and drive business growth.
- Team Management: Supervise and train a team of sales associates, providing guidance and support to ensure they are meeting their sales targets and providing excellent customer service.
- Inventory Management: Manage inventory levels, including ordering and receiving merchandise, and maintaining accurate inventory records.
- Financial Management: Manage cash handling, process transactions, and maintain accurate financial records.
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
- Language: English
- Work Hours: 30 to 35 hours per week
Our store operates in a fast-paced environment, requiring the ability to multitask and prioritize tasks effectively. The ideal candidate will be able to work in a standing position for extended periods, handle heavy loads, and maintain a high level of energy and productivity throughout their shift.
Personal Qualities- Client Focus: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Flexibility: Adapt to changing circumstances, including unexpected customer requests or inventory shortages.
- Organized: Maintain accurate records, including inventory levels, sales data, and financial records.
- Team Player: Collaborate with colleagues to achieve sales targets and provide excellent customer service.
- Dependability: Ensure that tasks are completed on time and to a high standard.
