Hotel General Manager: Lead Guest Experience

A leading hospitality group is seeking a General Manager for their Lethbridge, Alberta location. This role involves overseeing hotel operations, ensuring exceptional guest experiences, and managing staff performance. The ideal candidate will possess strong leadership skills and a minimum of two years of general management experience in the hospitality...

A leading hospitality group is seeking a General Manager for their Lethbridge, Alberta location. This role involves overseeing hotel operations, ensuring exceptional guest experiences, and managing staff performance. The ideal candidate will possess strong leadership skills and a minimum of two years of general management experience in the hospitality...

Sandman Signature - Canada - Lethbridge Lodge & Conference Centr, 320 Scenic Drive South, Lethbridge, Alberta, Canada Job Description Posted Friday, December 12, 2025 at 4:00 AM Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management....

Sandman Signature - Canada - Lethbridge Lodge & Conference Centr, 320 Scenic Drive South, Lethbridge, Alberta, Canada Job Description Posted Friday, December 12, 2025 at 4:00 AM Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management....

Sandman Signature - Canada - Lethbridge Lodge & Conference Centr, 320 Scenic Drive South, Lethbridge, Alberta, Canada Job Description Posted Friday, December 12, 2025 at 4:00 AM Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management....

Job SummaryThe Customer Relations Manager is a dynamic leadership role responsible for driving hotel revenue through strategic sales initiatives while overseeing the daily operations of the Front Office and Guest Services. This position blends proactive business development with hands-on guest experience management, ensuring both financial performance and...

**Company Overview** Holiday Inn Express Lethbridge SE, opened in late July 2019, is a modern hotel offering 120 rooms, a breakfast room, pool, fitness centre, and meeting space. Our team members are dedicated to providing exceptional customer service, demonstrating professionalism, teamwork, strong work ethics, and results-driven attitudes. **Summary** We...

**Overview** **Responsibilities** - Manage daily front desk operations, including check-ins and check-outs of guests. - Supervise front desk staff, providing training and support to ensure high levels of customer service. - Address guest inquiries, concerns, and complaints promptly and professionally. - Maintain accurate records of guest information and...

Job SummaryThe Customer Relations Manager is a dynamic leadership role responsible for driving hotel revenue through strategic sales initiatives while overseeing the daily operations of the Front Office and Guest Services. This position blends proactive business development with hands-on guest experience management, ensuring both financial performance and...

JOB SUMMARY The Guest Service Representative is responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with housekeeping and...