Director of Operations

3 weeks ago

Vancouver, British Columbia, Canada EF Education First Gruppe Full time
EF Language Abroad in North America is seeking an entrepreneurial, self-motivated, hands-on leader to organize and manage the setup, quality, growth, and profitability of our English language schools located in Toronto, Vancouver, and Victoria. The Director of Operations, Canada, will work with the School Directors in each school overseeing operational performance across student welfare, housing, academics, and activity programs.

The successful candidate must be comfortable working in a fast-paced environment while maintaining a high level of customer service. Excellent communication skills are needed to liaise with our global sales offices and to motivate, grow, and support the School Directors and their management teams.

The Role

The Director of Operations has full operational responsibility for the success of the Canadian schools. This requires, but is not limited to:

- Setting a strategic vision
- Growing School Directors and their management teams
- Planning and sourcing of external accommodation options
- Ensuring our academic products are delivered across the region
- Financial planning, forecasting, and budgeting
- Managing cost drivers to ensure profitability and student satisfaction
- Close communication and collaboration with regional and head offices

Requirements

- Minimum 3 years of operational and staff management experience
- Excellent organization and communication skills
- Entrepreneurial leadership with strong skills to motivate and grow teams
- Strong analytical skills and experience in budgeting and/or forecasting
- Thriving in a fast-paced environment
- Ability to take charge and drive solutions
- Previous experience from working or studying abroad
- Previous experience within education management or travel operations is a plus.

Why you'll love working here: Perks, Benefits, and more

- Participate in social networking opportunities by joining one of our many employee-run social groups, like book club or movie club, or any of our "EFinity" resource groups.
- Enjoy four weeks paid vacation, to rest, relax, or adventure - plus 11 paid holidays.
- Grow your savings with a 20% company match on your RRSP contributions (25% after 5 years).
- Excellent health, dental, and vision coverage, along with life and disability insurance.
- Wellness benefits, including an annual $500 healthy lifestyle reimbursement.
- EF program discounts including travel, language schools, and more.
- Discounts at local venues and businesses.
- Competitive compensation.

About EF Language Abroad

At EF Language Abroad, we believe that the world is better when people try to understand one another. Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives. We're dedicated to our mission of opening the world through education, harnessing the power of language learning to deepen the connection between people across the globe.

We offer immersive short-term and long-term language courses and programs across different languages in the countries where they're spoken. Through blending classroom-based lessons with interactive exercises and real-world practice, our courses bring you to the heart of the language. Together, our global staff help students from around the world develop the language skills they need to achieve their dreams.

EF is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All positions are subject to a criminal background and/or reference checks, as applicable.

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