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Receptionist (Welland)

1 month ago


Welland, Canada Youngs Insurance Brokers Inc. Full time

Currently, Youngs Insurance Brokers has a rewarding career opportunity for the position of Receptionist at our Welland location.

Locations: Welland
Deadline: January 31, 2025
Expected Start Date: February 10, 2025
Department: Administrative
Title: Receptionist
Position Type: Full-time

Position

Youngs Insurance Brokers Inc. is hiring a Receptionist to work in our Welland office. The purpose of the Receptionist is to maintain an outgoing and friendly personality, treat clients courteously, and provide them with exemplary service. They are also responsible for staying informed about employee schedules for the purpose of transferring client calls to an available CSR/Broker. The receptionist will also be responsible to:

- Answer the telephone and direct calls to the appropriate representative
- Take clients’ payments and provide receipts to clients from the Broker Management System
- Provide deposit registers to the accounting department daily, if applicable
- Request broker cheques from the accounting department
- Open, sort and date stamp all incoming mail and courier
- Effectively upload documents into specific electronic workflow queues for each department
- Prepare and process courier and outgoing mail
- Take mail to the post office and deposit to bank when required
- Inventory control of the supply room and order supplies as necessary
- Organize and store supply orders
- Balance float daily and ensure petty cash is organized

Education Requirements

- OSSD

Licence/Certification

- Not Applicable

Knowledge & Qualifications

- Receptionist/Switchboard experience
- Professional and courteous
- Excellent verbal and written communication skills
- Strong attention to detail
- Excellent time management and organization skills
- Ability to work well under pressure with minimum supervision
- Proven clerical or administrative skills
- Background in customer service and understands customer success
- Experience with taking and processing payments, debit machines, etc.
- Commitment to positive team dynamic

What We Look For

- A willingness to learn and to develop in the role.
- Self-motivation with exceptional organizational and time management skills.
- Proven ability to work well under pressure in a fast-paced, high-volume setting.
- Computer savvy, Microsoft Office proficiency, excellence in keyboarding.
- Effective oral and written communication skills.

Benefits

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended healthcare
- Life insurance
- On-site parking
- Paid time off
- Complimentary day off on birthday
- RRSP match program
- Vision care

SUBMIT YOUR RESUME HERE »

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Youngs Insurance is an Equal Employment Opportunity Employer. If you need special assistance or accommodation to apply for a job posting, please contact the Human Resources Manager, Kate Doucette, at kdoucette@youngsinsurance.ca.

About Youngs Insurance Brokers Inc.

Since its inception over 110 years ago, Youngs Insurance Brokers has been dedicated to providing clients with innovative insurance solutions that maximize premium savings and policy coverage while providing access to a variety of risk protection options.

At the core of our values, we strive to provide unparalleled service to every client we have the privilege of serving. Our mission is to go above and beyond, ensuring that our clients receive nothing but the very best. We seek out innovative solutions to incorporate into each client’s insurance program to maximize premium savings and policy coverage.

We are committed to providing insurance products solely through stable, dependable insurance carriers with a consistent vision of personalized service.

As independent brokers, we are mindful of the trust our clients place in us to handle their insurance portfolio and we always strive to achieve the highest level of client satisfaction.

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