Computer Hardware Technician

3 weeks ago


Prince Albert, Saskatchewan, Canada AMPM Service Full time
AM/PM Service is a leader of Point-of-Sale Technology and Services operating for over 35 years. Proudly supporting local businesses in all communities, AM/PM is one of North America's largest POS Dealer employing over 225 customer service driven team members coast to coast. Partnered with some of the industries most trusted & recognizable brands, AM/PM is seeking amazing individuals to join our team today To learn more about AM/PM visit: http://www.ampmservice.com/

Position Summary

The Computer Hardware Technician will work with our industries most reputable brands. This role will expose you to a wide range of POS products, ATMs and merchant devices offering an incredible learning opportunity while working with customers from many different retail sectors. The successful candidate should be a service centric, self-motivated and technically savvy individual. The candidate must have a valid driver's license & own a reliable vehicle. This position requires regular on-call shift work as well as afterhours & weekend availability.

Main Responsibilities

1. Provide outstanding customer service
2. Provide swift break / fix resolutions on a variety of POS equipment, peripherals, PC's & networking devices & Automatic Teller Machines (ATMs)
3. Execute install, moves, adds, changes (IMAC) projects
4. Follow and maintain AM/PM's work order processes
5. Maintain accurate service stock levels
6. Adhere to all Service Level Agreements
7. Execute tactful & professional communication

Qualifications

1. A+ Certification is an asset
2. ATM, Self-Check Out & POS experience is an asset
3. Possess incredible customer service & communication skills
4. Amazing problem solver
5. Technically & mechanically savvy
6. Incredibly resourceful
7. Meticulous record keeper
8. Valid driver's license and a reliable vehicle
9. On-site service is required
10. Citizen/ permanent resident status

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