2025-03-15) Logistics Supervisor

2 weeks ago

Whitby, Canada Benjamin Moore & Co. Full time
Overview

Company Profile:

Benjamin Moore is proud to be a part of Berkshire Hathaway, which was recognized by Fortune magazine as the world's third most admired company. For more than 140 years, we have been a respected leader in the architectural coatings and home décor landscape, creating the products and tools that enrich and beautify thousands of communities each day. We recognize that our associates are the driving force behind our success, and we strive to provide a work environment where hard work, creativity, and purposeful collaboration are fostered and encouraged.

Join a company where innovation is constantly recognized as we look for individuals who produce world-class products, best-in-class services and customer experiences, design pioneering paints using the latest technologies, and deliver unparalleled value and brand experiences for our customers and retail network.

Job Summary:

The Distribution Operations Supervisor is directly responsible for overseeing warehouse associates supporting Distribution Center Operations. Primary responsibilities include all aspects of inbound and outbound shift operations, including finished goods accuracy and maintaining associated records, coordinating shift job assignments, scheduling of vacation, attendance, and monitoring performance goals for all shift personnel. People management responsibilities include mentoring, coaching, training, developing talent, conducting performance appraisals, addressing performance issues, and resolving problems. The Distribution Operations Supervisor may operate as the primary site leader when the manager is not available.

Core Skills Required:

- Leadership: The ability to inspire and motivate others towards a shared vision or goal.
- Communication: The ability to articulate thoughts and ideas clearly and concisely in both verbal and written form.
- Emotional Intelligence: The ability to recognize and manage one's own emotions, as well as the emotions of others.
- Trust Building: Creating a team environment where employees feel safe and able to do their best work.
- Empathy: Genuinely caring for others and understanding another person's situation and perspective.
- Adaptability: The ability to be flexible and adaptable in response to changing situations and demands.
- Conflict Resolution: The ability to manage and resolve conflicts in a constructive and respectful manner.
- Problem Solving: The ability to identify and analyze problems and produce effective solutions.
- Creativity: The ability to think outside the box and produce innovative solutions to problems.
- Coaching Abilities: The skill for drawing out the best in others and empowering them.
- Time Management: The ability to prioritize tasks and manage one's time effectively.
- Teamwork: The ability to work collaboratively with others towards a common goal.
- Cultural Competence: The ability to understand and appreciate diverse cultures and perspectives.
- Confidence: The ability to admit mistakes and improve, acting as a role model for teammates.
- Integrity: Doing the right thing no matter the circumstances.
- Delegation: Comfortably delegating tasks and trusting the team to perform assigned tasks.

Responsibilities

Working hours: 10am-6:30pm (some flexibility is required)

Essential Duties and Responsibilities:

- Be a decision maker and problem solver for the site, making critical decisions to maximize efficiency and troubleshoot issues as they occur.
- Actively coach and provide feedback to leads to support their ongoing growth and development.
- Supervise and assist in daily warehouse and shipping areas, ensuring accuracy of shipments and supporting documentation.
- Communicate and enforce safety regulations and company policies to employees.
- Carry out performance evaluations of team members and recommend performance awards or merit increases when appropriate.
- Make hiring recommendations.
- Address performance issues through corrective action and disciplinary processes.
- Prepare daily, quarterly, annual, and long-range performance reports.
- Utilize 5S, Lean, and Continuous Improvement Methodology to identify and implement process improvements.
- Oversee inventory control and reconciliation activities, ensuring accurate logging of inventory transactions.
- Measure and report the effectiveness of departmental goals and activities.
- Develop and maintain departmental work instructions for all tasks.
- Establish or adjust work procedures to meet warehouse demands.
- Recommend solutions to improve service quality and efficiency.
- Collaborate with other supervisors to coordinate activities serving internal and external customers.
- Effectively manage all shift employees, driving production goals and meeting performance expectations.
- Train and coach on safety, quality, and work processes, upgrading own skills through continued education.
- Other duties as assigned.

Qualifications

Knowledge, Skills, and Abilities:

- 4-year Bachelor's degree preferred; 2-year College diploma with 10 years' experience in a logistics leadership role will be considered.
- Hands-on experience (3+ years) in Lean Design of Work and Material flow using lean principles.
- Minimum of 5+ years in distribution and/or logistics leadership.
- Demonstrated effective leadership skills required.
- Experience in a Lean environment.
- Results-oriented approach with a strong sense of urgency and attention to detail.
- Ability to create high-performing, self-directed work teams.
- Professional demeanor, leading by example and self-motivated.
- Ability to read and interpret safety rules, operating instructions, and procedure manuals.
- Experience with SAP ERP preferred; knowledge of general business software acceptable.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Ability to meet physical requirements including standing, sitting, and walking throughout the day.

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