Daytime Security Concierge

Daytime Security Concierge (1-Year Contract)

Job Description

Posted Monday, November 10, 2025 at 7:00 a.m.

Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.

Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide these amazing benefits:

- Competitive wages

- Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet

- Profit-sharing

- Flexible group medical and dental

- Fitness and Wellness reimbursement

- Training and Development allowance

- Group RRSP matching

- Up to 20% rental discounts, and more

We are looking for a Security Concierge to join our Team By using the latest technologies, we offer all our Resident Members the comfort and peace of mind that comes with knowing they are safe and secure. If you think quickly on your feet and can deliver excellent customer service, we would love to meet you

Open Location:

- O'Neil Tower (Downtown Calgary)

Responsibilities:

- Be a visual presence on site to ensure the health, comfort and safety of our Customers

- Provide excellent customer service, by opening doors, assisting with bags, etc.

- Site visits, patrol on foot exterior and interior property

- Inspect all walkways, stairs, water drainage on side of building, building numbers, vacant ground level apartments, trees, tool shed, gravel boxes, benches, office/maintenance shop, garbage bins, fire hydrants, lights, recreational areas, entrances, and exits

- Inspect parking areas, Look for damaged or abandoned vehicles, license plates with expired plates, or missing plates, visitor parking, and pot holes

- Assist with replacing burnt-out lights, garbage pick-up, snow removal, and touch-up painting as needed

- Complete all reports and send them to the Leader daily

- Ensure all correspondence with Customers is noted in Tenant Memo field

- Respond to lock out, noise complaints, On Call Maintenance assistance

- Complete other tasks assigned by the Leader

Experience and Educational Requirements:

- 2 years Customer Service and/or Security Experience preferred

- Security License required

Technical Requirements:

- Computer experience is required with web based programs preferred

- Ability to learn and adapt quickly to changing systems and new technology

- Familiarity with computer tablets is an asset

Non-Technical Requirements:

- Valid driver's license and vehicle required

- Strong commitment to providing excellent customer service

- Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained while remaining calm and in control of a situation

- Strong planning and organizational skills coupled with ability to multi-task and prioritize

- Ability to handle sensitive and confidential matters

- Demonstrates a positive attitude, enthusiasm and assertiveness

- Ability to spend up to eight hours walking, standing, climbing stairs, lifting

- Ability to maneuver or lift up to 10kg with the proper equipment

Interested applicants are invited to submit a cover letter and resume. If applying for a location you do not currently reside in, please specify if you are planning to relocate and the approximate timeframe that you would be available to start work if an offer is presented.

We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.

Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.

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