Patient Coordinator
2 weeks ago
Patient Coordinator - Family Dental Care (Spruceland)
Apply locations Prince George, British Columbia time type Full time posted on Posted 3 Days Ago job requisition id JR17460
Join Our Amazing Team at Family Dental Care – Spruceland
Are you passionate about delivering exceptional dental care in a welcoming and cutting-edge environment? Family Dental Care – Spruceland is looking for talented individuals to join our dynamic team, where we provide top-tier family and cosmetic dentistry services in the heart of Northern British Columbia
As a part of our team, you'll work alongside highly skilled general dentists, specialists, and dental professionals who are dedicated to making every patient's smile healthier and brighter. With years of expertise and a commitment to using innovative technology, we've earned a stellar 4.9-star rating on Google reviews
We're not just about great dental work - we're about continuous improvement, learning, and growth. Our team is always pushing the envelope to provide the best care possible, and we're looking for new team members who are just as passionate about patient care and excellence.
Why Join Us?
- Competitive Compensation: Enjoy a highly competitive salary and benefits that reflect your expertise and dedication.
- Total Rewards Package: Access exclusive discounts on services and activities, including a corporate gym membership, reduced rates on home and auto insurance, and a variety of entertainment, hotel, and product discounts.
- Employee & Family Assistance Program (EFAP): We care about you and your loved ones, offering complimentary, confidential counseling and advisory services.
- Career Development: Grow and evolve in your dental career with industry-leading continuing education and personalized career advancement opportunities.
- Networking Opportunities: Attend social and CE events to connect with dental professionals in your community.
- Work-Life Balance: Enjoy flexibility to maintain a healthy balance between your professional and personal life.
- Cutting-Edge Technology: Access modernized technology to provide the best care for our patients, ensuring you're equipped to succeed.
Responsibilities:
- Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave.
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps.
- Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments.
- Manage potential cancellations and overcome objections to motivate the patient to keep the appointment.
- Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner.
- Effectively manage the recall system and accurately maintain the patient database.
- Process referral letters and other patient correspondence upon receipt from the provider.
- Manage and file all patient records and charts.
- Demonstrate active listening and empathy to patients using effective communication skills.
About You:
- Minimum 1 year of Administrator experience required.
- Clinical background considered an asset.
- Experience with Dental software.
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.
About Us
Our purpose is to provide the best care for our patients.
We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes. We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.
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