Full Time Store Manager

4 weeks ago

Richmond, Canada The Body Shop International Limited Full time

Full Time Store Manager - Richmond Centre

Full Time Richmond, BC, CA

6 days ago Requisition ID: 1325

Salary: $49,920.00 Annually

Role Overview:

As an inspirational leader with enthusiasm for our brand purpose, you will lead a store team to deliver retail excellence, drive strong sales results, and create engaging customer experiences.

Key Job Accountabilities:

- Lead & work as part of a successful, engaged team to best meet the needs of our customers

- Shape a customer focused store experience by leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life

- Problem solves effectively & proactively as much as possible using available resources

- Communicate effectively & act as a flexible & responsible role model to your team

- Ensure development of customer loyalty to further build The Body Shop brand

- Manage stock; monitor & manage change

- Confidently use the data (KPI’s) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance

- Identify & attract high potential candidates & develop current team members to succeed in their goals

- Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products

- Schedules include holidays, nights, and weekends to meet the needs of the business

- Flexibility to work across Sunday to Saturday is required

- Experience in a customer-facing role, people leadership & team development required

- Proven ability to meet sales & performance targets with outstanding planning & organizing skills

- Ability to work collaboratively within a feedback culture

- Experience coaching & developing a successful team to drive sales

- Experience analyzing data (KPI’s) to make sound business decisions required

- Comfortable with Microsoft Office Suite

Physical Requirements:

- Must be able to stand and walk for extended periods (up to 8 hours per shift)

- Ability to lift and move products up to 25 lbs.

- Frequent reaching, bending, crouching as required

The Body Shop is an equal opportunity employer and we welcome applicants from all backgrounds.

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