Senior Business Process Analyst

9 hours ago

Toronto, ON, Canada Paralucent Full-time €90,000 - €130,000/year
Modernize regulated operational workflows at Paralucent using process modelling and requirements decomposition across complex delivery environments. As a Senior Business & Process Analyst, you will translate established artefacts into features, stories, controls, business rules, acceptance criteria, and release-ready increments. You will work with operations, legal, compliance, technology, and control stakeholders. The work requires precise analysis for audit-sensitive processes while maintaining delivery momentum through ambiguity.

Key Responsibilities
- Review future-state processes and detailed requirements
- Decompose capabilities into stories, rules, criteria, and test scenarios
- Model queues, roles, SLAs, approvals, exceptions, and escalations
- Maintain traceability through test evidence and release
- Support UAT, defect triage, training, and knowledge transfer

Requirements:
- Seven or more years in business, process, or product analysis
- Strong process modelling and requirements decomposition skills
- Workflow, case management, approvals, and exception-handling experience
- Stakeholder experience across legal, compliance, privacy, security, and technology
- Excellent facilitation, documentation, analytical, and communication skills Apply business analysis, process modelling, traceability, and stakeholder facilitation to regulated workflow modernization at Paralucent.