Senior Business Process Analyst

3 days ago

Toronto, ON, Canada Paralucent Full-time $90,000 - $130,000 Contract

Modernize regulated operational workflows at Paralucent using process modelling and requirements decomposition across complex delivery environments.

As a Senior Business & Process Analyst, you will translate established artefacts into features, stories, controls, business rules, acceptance criteria, and release-ready increments. You will work with operations, legal, compliance, technology, and control stakeholders. The work requires precise analysis for audit-sensitive processes while maintaining delivery momentum through ambiguity.

Key Responsibilities:

  • Review future-state processes and detailed requirements
  • Decompose capabilities into stories, rules, criteria, and test scenarios
  • Model queues, roles, SLAs, approvals, exceptions, and escalations
  • Maintain traceability through test evidence and release
  • Support UAT, defect triage, training, and knowledge transfer

Requirements:

  • Seven or more years in business, process, or product analysis
  • Strong process modelling and requirements decomposition skills
  • Workflow, case management, approvals, and exception-handling experience
  • Stakeholder experience across legal, compliance, privacy, security, and technology
  • Excellent facilitation, documentation, analytical, and communication skills

Apply business analysis, process modelling, traceability, and stakeholder facilitation to regulated workflow modernization at Paralucent.