Non-Producing Mortgage Loan Officer

3 weeks ago

Regina, Canada WizeHire, Inc Full time

Cross Country Mortgage - Robb Team • Mount Pleasant , SC , US

Posted 17 days ago

Overview

Description

We’re looking for a full-time, in-office, salaried Loan Officer to join our growing team You’ll convert pre-qualified leads into new customers and turn existing clients into repeat business. Candidates should be driven, hard-working professionals who have a knack for helping clients purchase a home. Ready to take the next step in your career? Apply today

Responsibilities

- Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
- Coordinate and prepare documentation necessary for verifications and underwriting, such as loan files, loan packages, credit reports, and additional mortgage application paperwork
- Review all loan package documentation for discrepancies, omissions, and income calculation, then report any discrepancies to the loan originator
- Meet with prospects and convert them into new clients and ensure their needs are met
- Maintain the customer database with updated information on past, current, and potential clients
- Entice customers to use our services again by following up via phone calls, emails, or other forms of communication after initial purchase

Qualifications

- At least 3+ years of mortgage experience, preferably as a loan officer assistant or loan officer
- Strong understanding of loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc
- Proficiency in MS Office required; CRM, MLS, DU, and Encompass software preferred
- Possess superb customer service skills, listening skills, presentation skills, and communication skills
- High school diploma or GED required, college experience is highly valued

Compensation

$65,000- $75,000 per year Plus Bonus structure

About Cross Country Mortgage - Robb Team

As a powerhouse within CrossCountry Mortgage, the Robb Team is built on experience, trust, and client-focused execution. We’re deeply committed to personalized service, streamlined processes, and long-term relationships. From intake to closing, we aim to be the client’s lender for life, with efficient workflows, proactive communication, and smooth closings. We’re deeply rooted in the markets we serve, with strong referral networks and a reputation for responsiveness.

We Deliver:

- Weekly client and partner updates
- Clear guidance from the app to close
- A relationship-first approach that keeps clients coming back
- Process-driven and detail-oriented
- Thrive in fast-paced, relational roles
- Strong communicators who value transparency

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